Returns & Exchanges
At Nickelback Official, we want you to love your rock-inspired fashion. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack your unworn, unwashed items in their original packaging and drop off the shipment at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned goods, your refund will be processed to your original payment method or your replacement item will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing